Privacy Policy

To ensure clarity about how we collect and process your personal information:

We want you to have the information you need to make informed decisions about how your Personal Data is used and processed. That is why we created this website. To support this, we use different methods and procedures to give you relevant information about the use of Personal Data.
Where we believe you need specific details, we will provide them to you at the appropriate time.
We are available to answer any questions you may have and to provide any clarification you need, subject to any legal limitations. You can reach us by email at the address below: info@glowix-fundrail.com

Personal Data will only be used for the purposes outlined in this Policy.

We may process Personal Data for various purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To use key tools that help protect your rights regarding Personal Data:

To help you exercise your rights, we have dedicated resources in place. Contact Us at any time to request access to your Personal Data. We can update or delete your information, restrict how it is used for specific or general purposes, or transfer it to you or a third party. We will do our best to attend to your requests.

Protect Your Personal Data:

Although we cannot guarantee the absolute security of your Personal Data, we are committed to using a range of measures and safeguards to keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy explains the types of Personal Data Glowix Fundrail collects about individuals, how that data is processed, when it may be shared with third parties, and the measures we take to keep it secure.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through other information we hold or can reasonably access.
In this Policy, "processing" refers to any activity involving the use or collection of Personal Data. This includes handling, organising, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from persons under 18 or permit them to use our services. If we become aware that we have received information relating to a child, we will delete it as soon as reasonably possible.

2. What Personal Data Do We Hold About You?

When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect it by reviewing how you use our services or service channels, or by receiving your information from our third-party partners.

3. You are not required to disclose your personal information to the company or explain the reason for your decision.

However, you are not required to provide Us with any Personal Data. In some cases, if you choose not to provide certain Personal Data, it may limit Our ability to deliver the Services or affect users’ access to the website.

4. What Personal Data do we collect? When you visit our website, we may collect the following personal information:

This includes details from your online activity log, traffic data such as your IP address, date and time of access, preferred language, software crash reports, the type of browser you use, and information about the device you used. The information collected does not constitute personal data and cannot be used to identify you.
Personal Data We Receive from You: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

Scope, Legal Basis

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, such as hosting and storage providers, providers of IP address-related services, and companies that help us analyse user experience.
You may also request that we share specific Personal Data relating to you with third-party trading platforms. In such cases, we will provide the Personal Data you have given us to those third-party trading platforms. Their use of your Personal Data will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners where necessary. This helps the Company access the resources required to maintain, improve, and develop the products and services it offers to customers.
Where it is necessary to protect the rights or property of third parties, the Company may disclose Personal Data to relevant regulatory, local, or other official authorities.
We may also share your Personal Data with potential investors, buyers, or lenders to the Company or to any other company within the group, where a similar transaction is being considered or carried out. This includes any transfer or sale of assets belonging to the Company or any other company in the group, as well as any merger, restructuring, consolidation, or insolvency process involving the Company or any other group company.

7. Third-party cookies and services

We may use third-party services, including providers that serve adverts on our website and analytics companies. These providers may also use cookies and similar technologies.
Cookies are small text files stored on your device each time you visit or access the website. They help us understand your preferences and browsing behaviour so we can improve your experience, remember your settings, and tailor products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary and are downloaded to your device only for the period of your visit, expiring once you close your browser. Other cookies are persistent cookies. These remain on your device for some time after your browser is closed. They help the Website recognise you when you return and make it easier for you to access the website again.

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.

8. How We Keep Your Personal Data

The Company will keep your Personal Data for as long as needed to fulfil the purpose for which it was collected, as set out in this Policy, or for any longer period allowed under applicable laws, regulations, internal policies, or lawful instructions.
We will share your information with third-party trading platforms for a period of 12 months. Where you give your consent, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold on a regular basis to make sure it is no longer retained when it is no longer required.

9. Transfer of personal information to another country or to an international organisation

10. Personal Data Security

We have put in place appropriate organisational and technical measures to protect Personal Data. These measures are designed to prevent the accidental or unlawful destruction, loss, or alteration of Personal Data.
While we take reasonable steps to secure your Personal Data, we cannot guarantee that its security will always be maintained without error. We are also not liable for any indirect, incidental, or consequential loss arising from the use or disclosure of Personal Data. This includes, but is not limited to, any disclosure resulting from transmission errors, unauthorised access by a third party, or any other circumstance beyond our control.
Where we are required by law or by obligations outside our control, we may disclose your Personal Data to third parties, including public authorities. In such cases, we are unable to control the level of protection applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Links to third-party websites

The website may contain links to third-party websites and applications. These websites and applications are not controlled or monitored by the Company. We are not responsible for how such websites or apps collect or process Personal Data, and this Policy does not apply to any activities carried out through them.
If you choose to visit any third-party website or use any third-party app, we recommend that you read their privacy policies carefully before accessing or using them. We also advise you to consider carefully before providing them with any Personal Data.

12. Changes to This Policy

Before visiting any third-party websites or using their apps, we recommend reading their privacy policies carefully before deciding whether to access or use them. We also advise you to consider this before sharing any Personal Data with them.

13. Your rights regarding your personal information

You have the right to ask us to confirm whether we hold Personal Data about you, to correct any inaccuracies, and to delete any Personal Data we no longer need. You may also request that we limit certain types of processing of your personal information.
If you are resident in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, you may send an email to the address below.
Access rights
The Company may confirm whether your Personal Data is being processed. Where this is the case, you have the right to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the information will be provided electronically.
The right to access Personal Data must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights and freedoms of another person, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You also have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your particular situation, to the processing of your Personal Data where the processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased in order to comply with a legal obligation binding on the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under applicable law; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing is restricted, the Personal Data may only be stored unless you have given consent for further processing, or where processing is necessary for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or for reasons of substantial public interest under applicable law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You also have the right to request that your Personal Data be transmitted directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right at any time to object to the processing of your Personal Data where such processing is based on the legitimate interests pursued by the Company or by a third party. This includes profiling to the extent that it is based on those legitimate interests. If we demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, and interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims, we may continue the processing.
In relation to direct marketing, you have the right at any time to object to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn.
You have the right to lodge a complaint with the relevant supervisory authority.
You may submit a complaint to a supervisory authority established to protect individuals' fundamental rights in relation to the processing of Personal Data.
Applicable laws may restrict your rights in relation to your Personal Data, as described in this section 13.
We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months depending on the nature of the request and the number of requests received. If an extension is required, we will inform you within one month of receiving your request and explain the reasons for the delay.
Unless otherwise permitted under section 13 and applicable law, the information you request in exercise of your rights under section 13 will be provided free of charge. If a request is unfounded or excessive, especially where it is repetitive, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the action requested. We may also decline to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to confirm the requestor's identity.